Terms and Conditions

Welcome to Our Terms of Service

These Terms and Conditions govern your use of the galveniqlora website and financial planning services. Please read these terms carefully before using our services.

By accessing our website or using our services, you agree to be bound by these terms and conditions

Important Definitions

The following terms have specific meanings throughout this agreement:

  • Service: Financial planning consultations, analytical reviews, and related services provided by galveniqlora
  • Company: galveniqlora, operating from 45 Collins Street, Melbourne VIC 3000
  • User: Any individual who accesses or uses our website or services
  • Content: All information, text, graphics, and materials available through our website and services

Acceptable Use of Our Services

When using our website and services, you agree to the following guidelines:

Permitted Uses

  • Accessing information about our financial planning services
  • Scheduling consultations and communicating about your account
  • Using our website for legitimate financial planning purposes

Prohibited Activities

  • Using our services for any illegal or unauthorized purpose
  • Attempting to gain unauthorized access to our systems or data
  • Distributing malware or engaging in disruptive activities
  • Violating any applicable laws or regulations

Your Responsibilities

As a user of our services, you are responsible for:

  • Providing accurate and complete information during consultations
  • Maintaining the confidentiality of your account information
  • Complying with all applicable laws and these terms of service
  • Notifying us of any changes to your contact information

Intellectual Property Rights

All content on our website, including text, graphics, logos, and software, is protected by Australian and international copyright laws and remains the property of galveniqlora or our licensors.

You may not reproduce, distribute, or create derivative works from our content without express written permission

Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information in accordance with Australian privacy laws. Privacy Policy

Service Disclaimers

Our financial planning services are provided for informational and consultative purposes. We do not guarantee specific outcomes or returns from following our recommendations.

All services are provided on an "as is" basis without warranties of any kind, express or implied

Limitation of Liability

To the fullest extent permitted by Australian law:

galveniqlora shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our services, even if we have been advised of the possibility of such damages.

Indemnification

You agree to indemnify and hold harmless galveniqlora from any claims, damages, or expenses arising from your use of our services or violation of these terms.

Dispute Resolution Process

We are committed to resolving any disputes fairly and efficiently:

Arbitration Procedure

Disputes that cannot be resolved through direct communication may be submitted to binding arbitration under Australian arbitration rules

  • The arbitration will be conducted by a single arbitrator agreed upon by both parties
  • Arbitration proceedings will take place in Melbourne, Victoria
  • Each party will bear their own costs unless otherwise determined by the arbitrator

Online Dispute Resolution

For European Union residents, you may also submit disputes through the EU Online Dispute Resolution platform

EU ODR Platform

Termination of Services

Either party may terminate the service relationship at any time with 30 days written notice. We reserve the right to immediately suspend or terminate services for violation of these terms.

Upon termination, your access to our services will cease, though these terms will continue to apply to past use

Governing Law

These terms are governed by the laws of Australia and the state of Victoria. Any legal proceedings will be subject to the jurisdiction of Australian courts.

Severability

If any provision of these terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

Complete Agreement

These terms, together with our Privacy Policy and any other referenced policies, constitute the entire agreement between you and galveniqlora regarding the use of our services.

Modifications to These Terms

We may modify these terms from time to time to reflect changes in our services or applicable law.

We will notify you of material changes through our website or direct communication at least 30 days before they take effect

Contact Information

For questions about these terms, please contact us at contact@galveniqlora.com or +61 457-640-113.

Company Name: galveniqlora

Email Address: contact@galveniqlora.com

Phone Number: +61 457-640-113

Business Address: 45 Collins Street, Melbourne VIC 3000

These Terms and Conditions were last updated on September 14, 2025