Privacy Policy
Our Privacy Commitment
At galveniqlora, we understand that your privacy is important. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our financial planning services.
We are committed to transparent data practices and compliance with Australian privacy laws, including the Privacy Act 1988 and Australian Privacy Principles
Information We Collect
We collect information in several ways to provide you with personalized financial planning services:
Personal Information You Provide
- Full name and preferred title
- Email address for communication
- Phone number for consultations and updates
- Mailing address for service delivery
Automatic Information Collection
- IP address and approximate location
- Browser type and operating system
- Pages visited and time spent on our website
How We Use Your Information
We use the information we collect for the following purposes:
- Providing personalized financial planning consultations and services
- Communicating about your account, appointments, and service updates
- Improving our website functionality and service quality
- Complying with legal obligations and regulatory requirements
Legal Basis for Processing
We process your personal information based on the following legal grounds:
Primary Legal Basis: We process your data on the basis of consent for marketing communications and legitimate interest for service delivery
How We Share Your Information
We may share your personal information in the following limited circumstances:
- With trusted service providers who assist in delivering our services
- When required by law, regulation, or legal process
- With third parties when you have given explicit consent
Data Security Measures
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Under Australian privacy law, you have several rights regarding your personal information:
- Right to access and receive a copy of your personal information
- Right to request correction of inaccurate or incomplete information
- Right to request deletion of your personal information in certain circumstances
- Right to request your information in a portable format
- Right to withdraw consent for marketing communications at any time
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your website experience and analyze usage patterns.
For detailed information about our cookie usage, please review our Cookie Policy Cookie Policy
Children's Privacy
Our services are designed for adults aged 18 and over. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us immediately.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes through our website or direct communication.
Contact Us About Privacy
If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:
Company Name: galveniqlora
Business Address: 45 Collins Street, Melbourne VIC 3000
Email Address: contact@galveniqlora.com
Phone Number: +61 457-640-113
This Privacy Policy was last updated on August 29, 2025