Privacy Policy

Our Privacy Commitment

At galveniqlora, we understand that your privacy is important. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our financial planning services.

We are committed to transparent data practices and compliance with Australian privacy laws, including the Privacy Act 1988 and Australian Privacy Principles

Information We Collect

We collect information in several ways to provide you with personalized financial planning services:

Personal Information You Provide

  • Full name and preferred title
  • Email address for communication
  • Phone number for consultations and updates
  • Mailing address for service delivery

Automatic Information Collection

  • IP address and approximate location
  • Browser type and operating system
  • Pages visited and time spent on our website

How We Use Your Information

We use the information we collect for the following purposes:

  • Providing personalized financial planning consultations and services
  • Communicating about your account, appointments, and service updates
  • Improving our website functionality and service quality
  • Complying with legal obligations and regulatory requirements

Legal Basis for Processing

We process your personal information based on the following legal grounds:

Primary Legal Basis: We process your data on the basis of consent for marketing communications and legitimate interest for service delivery

How We Share Your Information

We may share your personal information in the following limited circumstances:

  • With trusted service providers who assist in delivering our services
  • When required by law, regulation, or legal process
  • With third parties when you have given explicit consent

Data Security Measures

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Under Australian privacy law, you have several rights regarding your personal information:

  • Right to access and receive a copy of your personal information
  • Right to request correction of inaccurate or incomplete information
  • Right to request deletion of your personal information in certain circumstances
  • Right to request your information in a portable format
  • Right to withdraw consent for marketing communications at any time

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your website experience and analyze usage patterns.

For detailed information about our cookie usage, please review our Cookie Policy Cookie Policy

Children's Privacy

Our services are designed for adults aged 18 and over. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected such information, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of material changes through our website or direct communication.

Contact Us About Privacy

If you have questions about this Privacy Policy or want to exercise your privacy rights, please contact us:

Company Name: galveniqlora

Business Address: 45 Collins Street, Melbourne VIC 3000

Email Address: contact@galveniqlora.com

Phone Number: +61 457-640-113

This Privacy Policy was last updated on August 29, 2025